Privacy Policy

Privacy Policy

Last Updated: September 2026

Geared Up Labs, a HealthStirs Inc. Company (“Geared Up Labs,” “Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when using our website, placing an order, creating an account, or contacting our support team.

This Privacy Policy explains what information we may collect, how we use it, when it may be shared, and the choices available to you.


01. Information We Collect

Depending on how you interact with our website, we may collect information such as:

Information You Provide

  • Full name
  • Billing and shipping address
  • Email address
  • Telephone number
  • Account login information
  • Order and transaction information
  • Customer support communications
  • Information you voluntarily submit through website forms

We only request information that is reasonably necessary to provide our services, process orders, communicate with customers, and maintain our website.


02. Payment Information

When you place an order, payment information may be processed through third-party payment providers.

Geared Up Labs does not necessarily store complete payment-card information on its own servers. Payment information may be collected and processed directly by the applicable payment processor according to its own privacy and security practices.

You should review the privacy policy of the payment provider used during checkout for additional information about how payment data is handled.


03. Automatically Collected Information

When you visit our website, certain technical information may be collected automatically, including:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Pages visited
  • Referring website
  • Date and time of visits
  • General website usage information

This information may be used to understand website performance, improve functionality, detect security issues, and analyze general visitor activity.


04. Cookies & Similar Technologies

Geared Up Labs may use cookies and similar technologies to help operate and improve our website.

Cookies may be used to:

  • Keep products in your shopping cart
  • Maintain account sessions
  • Remember preferences
  • Improve website functionality
  • Understand website traffic
  • Measure marketing performance
  • Improve user experience

You may be able to manage or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.


05. How We Use Your Information

We may use collected information to:

  • Process and fulfill orders
  • Provide shipping and delivery updates
  • Manage customer accounts
  • Respond to inquiries
  • Provide customer support
  • Process payments through applicable providers
  • Improve our website and services
  • Detect and prevent fraud or unauthorized activity
  • Maintain website security
  • Comply with legal and regulatory requirements
  • Communicate important service-related information

Where permitted by law, we may also use information to send relevant promotional communications. You may unsubscribe from marketing communications at any time.


06. Order & Account Information

If you create an account or place an order with Geared Up Labs, we may retain information necessary to maintain your account, process transactions, provide customer support, and maintain appropriate business records.

You are responsible for keeping your account credentials confidential and notifying us if you believe your account has been accessed without authorization.


07. How We Share Information

Geared Up Labs does not sell your personal information simply for the purpose of selling personal data.

We may share necessary information with trusted service providers when required to operate our business, including:

  • Payment processors
  • Shipping and fulfillment providers
  • Website hosting providers
  • Email and communication services
  • Analytics providers
  • Security and fraud-prevention services
  • Professional advisers
  • Government or regulatory authorities where legally required

Third-party providers may process information according to their own privacy policies and applicable legal requirements.


08. Shipping Information

To fulfill an order, we may provide necessary customer information to shipping, fulfillment, and delivery providers.

This may include:

  • Recipient name
  • Shipping address
  • Contact information
  • Order details

Only information reasonably necessary for fulfillment should be shared for this purpose.


09. Third-Party Services

Our website may contain integrations, services, or links provided by third parties.

These third parties may have their own privacy policies and terms. Geared Up Labs is not responsible for the privacy practices of independent third-party websites or services.

We recommend reviewing the applicable privacy policies before providing personal information to third-party services.


10. Data Security

Geared Up Labs takes reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

You should avoid sending unnecessary sensitive information through unsecured communication channels.


11. Data Retention

We retain personal information for as long as reasonably necessary to:

  • Provide requested services
  • Complete transactions
  • Maintain business and transaction records
  • Resolve disputes
  • Prevent fraud
  • Meet legal or regulatory obligations
  • Enforce our agreements

The retention period may vary depending on the type of information and the purpose for which it was collected.


12. Your Privacy Choices

Depending on your location and applicable law, you may have certain rights concerning your personal information.

These may include the ability to:

  • Request access to personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion where legally permitted
  • Object to certain processing
  • Request restriction of certain processing
  • Withdraw consent where processing is based on consent
  • Opt out of marketing communications

To make a privacy-related request, contact our support team using the information below.


13. Marketing Communications

If you subscribe to our marketing communications, we may send you information about products, services, updates, or other relevant content.

You can unsubscribe from marketing emails by using the unsubscribe link included in the applicable communication.

Please note that even if you opt out of promotional communications, we may still send necessary transactional or service-related messages, such as order confirmations, shipping updates, or important account notices.


14. Children’s Privacy

Our website and products are not directed toward children.

Geared Up Labs does not knowingly seek to collect personal information from children where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us improperly, please contact us so that the information can be reviewed and, where appropriate, removed.


15. Research Purchaser Verification

Geared Up Labs provides research materials intended strictly for legitimate laboratory, analytical, educational, and scientific research purposes. Our products are not intended for human or veterinary use.

As part of our research purchaser verification and order compliance process, we may collect and retain information including:

• Purchaser or buyer type
• Company, organization, laboratory, academic institution, or research entity information, when provided
• Intended research use or research purpose
• Research-use acknowledgements, certifications, and attestations
• Confirmation of eligibility and age requirements
• Date and time of research purchaser verification
• Order information associated with the verification

We may use and retain this information to:

• Verify that purchases are intended for legitimate research purposes
• Review orders for compliance with our Research Use Only requirements
• Identify orders that may require additional verification or manual review
• Prevent misuse, fraud, or prohibited purchasing activity
• Support payment processing and merchant compliance requirements
• Maintain appropriate transaction and compliance records
• Respond to requests from payment processors, financial institutions, service providers, or lawful authorities when required

Geared Up Labs may review information provided during checkout and may request additional purchaser or research-purpose information when reasonably necessary to verify an order.

Research purchaser verification information may be retained together with relevant order records for compliance, payment-processing, fraud-prevention, recordkeeping, and legal purposes, subject to applicable law and our data retention practices.

Providing false, misleading, incomplete, or non-research-use information may result in additional verification, order delay, refusal, or cancellation.


16. International Visitors

If you access our website from outside the country where Geared Up Labs operates, your information may be processed or stored in jurisdictions that may have different data-protection laws.

Where applicable, we take reasonable steps to handle personal information in accordance with relevant legal requirements.


17. Changes to This Privacy Policy

Geared Up Labs may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices, or legal requirements.

When changes are made, the “Last Updated” date at the top of this page will be updated.

We encourage you to periodically review this page for the latest information.


18. Contact Us

If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact us.

GEARED UP LABS

Operated under Geared Up Labs, a HealthStirs Inc. Company

Official Address:
1000 Town Center Drive #520C
Oxnard, CA 93036

Email: info@geareduplabs.com
support@geareduplabs.com

Please provide sufficient information to allow us to understand and respond to your request.

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